Tuesday, October 8, 2013

The Land of Treasure, China



China has been forecast to be the world’s largest consumer market in 2016. It’s an opportunity for investors and businesspersons to implement their market development and investment especially in the field of tourism and online shopping.

“In 1993, when I took a trip to Italy, people mistaken me as Japanese, as there were very few Chinese traveling overseas. In 2005, there were 13 million credit cards in China.  In 2007, I went to Egypt and met a lot of Chinese tourists. Most of them were in their twenties and early thirties, touring around the pyramids and posing for photographs with their fingers showing a “v for victory” sign.” Said Helen (2010).

From the experience Helen had, this expressed that Chinese economy was growing rapidly in the past few years. In the year 2010, Bloomberg (2010) reported that China has overtaken Japan as world’s second largest economy and now, it was believed that China will surpass U.S. in three years later (Kenneth 2013). Although China’s per capita income is three and a half times less than U.S. and Brazil, still they predict that it will increase from 50 percent to 70 percent within five years. The increasing of per capita income will change the way China operate which lead to the improvement of their economy.

Also, Northeast Ohio Media Group LLC (2013) informed that it was surprisingly to find out that there are around two thousands international students studied in Case Western Reserve University and more than 400 students were from China. This has been proven by Brookings Institution Analysis (2013) where the research indicated that United States attracts 21 percent of all student study abroad. This is the highest percentage among all the countries. Also, China’s student had the highest percentage which is 25.4 percent among all the international students who studied in US. Neil Ruiz, a senior analyst for the Brooking Institution believed that this would help to increase the local economy. According to China Daily USA (2013), the research shows that China’s student contribute $4.4 billion to the US economy. This shows that how powerful the China’s market and economy are where it started to influence the economy of US.





In 2013, BBC (2013) mentioned that China experienced a hard time during the global financial crisis in 2009, but its economy recovered quickly and returning to growth. How is this happened? According to BBC (2013), it stated that the debt crisis that happened in Eurozone by early 2012 is believed to be the beginning for the growth of China. The crisis causes the Eurozone countries have to seek help from other countries and China, as one of the biggest markets for Chinese goods would be their target. Besides that, it is also believed that China is benefited from the foreign market. The research done by Jack (2011) support this statement as he mentioned that China are massive exporting country. This is because China has huge amount of resources such as coal. “China is the world’s biggest producer and consumer of coal” reported by BBC (2013). This means that China is depending more on foreign country, as shown in the statistic below:


(Source: Jack 2011)

This statistic illustrated China’s annual OFDI flows from 1982 to 2008. From the chart, we can conclude that China’s foreign investment has growth rapidly from the year of 2002. This has contributed to the growth of China in the past few years. Furthermore, China’s five years plan might contribute to the growth of economy as well. The five years plan allows China to draw out the area they should focus and enable them to plan their economy strategically and systematically. Based on Rapoza (2013), they said that China is now in 12th five year plan. In the plan, they focus more on high tech and value-added production, such as green energy. It means that they are started to invest in a new sector and this lead to the growth of their economy.  

In my opinion, investors and businesspersons should take this opportunity to expand their market and investment in China. Imagine that only students itself have already contributed $4.4 billion, can you estimate how much would traveler and shopper contribute? “The land of treasure”, portrayed by Nanyang newspaper about China where they currently had organized a seminar that held on 21st of September which mainly focused on how to invest and develop market in China. With the title of “China In and Out”, it was hold by a Tannet Group Limited General Manager, Catherine Chong. In the seminar, Catherine Chong suggested that investor who are interested in China market, should study on the government’s policy, brand registration as well as the shopping trend.

Government’s policy is regarded as the five’s year plan which the government wish to implement. Besides that, Catherine Chong stated that to register a brand, it costs about RM2000 to RM3000. It is good to register the brand in order to secure the right as branding is very important in China. In the study that has done by Atsmon, Dixit, Wu (2011) from McKinsey&Company, it showed that Chinese consumers prefer to buy luxury goods nowadays. This is because they want the authentic products as it is meaningless for them to spend on the counterfeit products. Thus, they are shifting to their favorable international well-known brand as it is more reliable and trustable.


( Sources: Atsmon, Dixit, Wu 2011)

Besides, the research done by McKinsey, Rhodes (2013) also discover the same result from her study as she said that Chinese have become a key driver for the luxury industry especially in Western Europe. Qian hui (cited in Rhodes 2013) stated that shopping for luxury goods is the main objective for most Chinese tourists during a trip to France. Also, according to Assouline (cited in Rhodes 2013), she said that luxury brand is no longer for nobility only but also the middle class. All the statements above show the important of branding in China and it is believe that the branding demand will continue to grow. In short, the businesspersons are encouraged to establish a brand in order to approach the China market.

Apart from that, businessperson and investor can also seek opportunity from the industry of tourism. As what I have mentioned earlier, shopping for luxury goods is their main concern now. Referring to this, it helps to improve the tourism industry as well. They are willing to travel abroad to look for the luxury good and branding product. They prefer to buy luxury goods in other country because it was 20 to 30 percent cheaper compare to their own country. Also, it actually save cost when travelling abroad to purchase the good as the highest tax for luxury goods in China can be up to 57 percent (Rhodes 2013).

It turns out that Chinese tourists became the world’s major spenders in 2012 (Cripps 2013). According to US Travel Association (2013), there are around 500,000 thousands Chinese travel to US in 2008, and they spent around $3.5 billion. In the year of 2012, result showed that they had spent $102 billion on international tourism which has increased 40 percent compare to 2011. This shows a dramatically changed from 2008 to 2012. Now, it is believe that there will be 100 million Chinese travels abroad in 2015, which indicate that the profit of tourism industry will increase as well (Cripps 2013). This figure allows the businesspersons and investors to forecast the opportunity they can gain from the field of tourism.

Furthermore, Catherine Chong found out that online shopping is a new trend for Chinese in the current year. She encourages businesspersons to conduct their business with the aid of internet which is known as e-commerce. She mentioned that China has about 1.4 billion population and 67 percent of it was internet users. Jing and Zhou (2012) from China daily stated that the revenue China gain from online shopping in 2011 is about $125 billion. It makes China became the third largest online market in 2011.

There are few reasons which explained why Chinese prefer online shopping. Firstly, the creation of apps in mobile phone has provided the convenience of information search for the consumers. They can check out all the options of the desire products and purchase it just by clicking it. Secondly, online shopping provides shipping service as well so that they do not need to go out from their house (Singh 2013). These two reasons show that online shopping allows the consumers to compare and view choices easily and shop conveniently.
The most common e-commerce platform in China is Tao Bao. It is a C2C marketplace which sell variety kind of product such as cloths, daily household products and digital products (Tech in Asia 2013). Tao Bao has around 500 million users, it sold average 48 thousand products every minute and earned 4.3billion per day. Thus, it was suggested that investors and businesspersons can start to seek business opportunity from internet.

In conclusion, the growth of China’s economy has brought a lot of advantages to every country as well as their people. Meanwhile, it also influences the economy of other countries and creating business opportunity for businesspersons and investor. Of course, it was suggested not to be too rely on others country, but it is good to build a mutual beneficial relationship with China and start approaching China market for business opportunity.

Rapoza, K. 2013, By The Time Obama Leaves Office, U.S. No Longer No 1, viewed 4 October 2013, <http://www.forbes.com/sites/kenrapoza/2013/03/23/within-three-years-u-s-no-longer-no-1/>

Helen, H. W. 2010, China’s Booming Consumer Maket, viewed 4 October 2013, <http://www.forbes.com/sites/china/2010/08/27/chinas-booming-consumer-market/>



Neil, G. R. 2013, Immigration Facts on Foreign Students, viewed 4 October 2013, <http://www.brookings.edu/research/interactives/2013/facts-on-foreign-students>

Jing, M. 2013, Aspiring Chinese College Students boost US Economy, viewed 4 October 2013, <http://usa.chinadaily.com.cn/us/2013-06/25/content_16656777.htm>

Robert, L. S. 2013, Cleverland’s Economy May Get Boost As International Students Flock to CWRU, viewed 4 October 2013, <http://www.cleveland.com/business/index.ssf/2013/09/clevelands_economy_stands_to_g.html>
BBC 2013, China Profile, viewed 6 October 2013, <http://www.bbc.co.uk/news/world-asia-pacific-13017877>

Jack, T 2011, China and India's Growing Economy, viewed 6 October 2013, <http://businesseconomiesresearch11.blogspot.com/2011/06/why-is-chinas-economy-growing-so-fast.html>


Atsmon, Y.,  Dixit, V., Wu, C. 2011, Tapping China’s Luxury-Goods Market, viewed 6 Obtober 2013, <http://www.mckinsey.com/insights/marketing_sales/tapping_chinas_luxury-goods_market>

Tech In Asia 2013, Tao Bao, viewed 6 October 2013, <http://www.techinasia.com/tag/taobao/>

Tao Bao 2013, Tao Bao Overview, viewed 6 October 2013, <http://www.taobao.com/about/intro.php?spm=0.0.0.0.kWluag>

Singh, A. 2013, Online Shoppers In China Want More Choices And Convenience, viewed 6 October 2013, <http://www.comscore.com/Insights/online_shopping/Online_Shoppers_In_China_Want_More_Choices_And_Convenience>

Jing, L., Zhou, S. 2012, Online Shopping Gaining Popularity, viewed 6 October 2013, <http://www.chinadaily.com.cn/bizchina/2012-04/14/content_15048908.htm>

Cripps, K. 2013, Chinese Travelers The World’s Biggest Spenders, viewed 6 October 2013, <http://edition.cnn.com/2013/04/05/travel/china-tourists-spend/index.html>

Tuesday, September 17, 2013

Why Yahoo failed to attract advertiser?

 Currently, in 12th September 2013, Womack & MacMillan (2013) reported that although Yahoo! Inc. (YHOO) has increased 20 percent of active user, which had surpass 800million, yet, it still failed to attract advertiser. Those advertisers continue to shift their target to Google and Facebook Inc. (FB). This led Yahoo’s share of the $17.5 billion market for display ads slipped from 9.2 percent to 7.9 percent. However, Mayer seem upbeat about the core business, she continued to change the web portal and services. Also, she involved in acquisition spree whereby Yahoo had bought 19 companies in order to compete with other competitors.

In my opinion, nowadays, people tend to use mobile devise compare with others, thus mobile traffic currently become more and more important. Although it seem that Yahoo have a lot of active user, however, it has lesser mobile traffic which makes it less impressive (Hof 2013). Google which financially backed Android has makes the Google apps in Android system needs to register a Gmail account. This lead to a strong mobile traffic on Google compared to Yahoo. This can be the reason why advertiser and investor prefer Google instead of Yahoo.

Besides that, I realized that Yahoo targets more on businessman. Thus, Yahoo’s market might have less competition compare to Google and Facebook which have wider target market ranged from businessman to youngster. This is a major factor that attracts advertiser to invest in Google and Facebook as their advertisements not only reach a large number of audiences but also wider range of audience type. In this case, Yahoo started to pay attention on this issue and revamping the web portal to attract young adult (Vatu 2013). In addition, Yahoo also bought some of the companies to compete with Facebook such as Tumblr and Flickr. Its aim is to increase younger user and their market segment. This seems to be effective whereby the share and stock of yahoo had increased that day (Isidore 2013). Also, it increases the interest and confident of some investors as well.

Last but not least, I believe that the increasing number of active user is because of the efforts Mayer made. She requested Yahoo user to re-activate their account or else it will be closed. This has been reported by Blair (2013) from USA today on June 14, “Yahoo said it would start to free up Yahoo IDs that have been inactive for at least a year by resetting them and giving them away to people who request them (or giving them a "fresh start," as Yahoo said in a Tumblr post announcing the move.” This technique might be a good technique that notifies the user to re-used Yahoo account and increase the traffic. However, some people claimed that it is not a good idea. A security expert Graham Cluley had pointed out some of the reason why it is not a good idea (Hill 2013).He mentioned that some users might use Yahoo as the alternative email in order to create Gmail or Hotmail. This may cause damage to the user who forgets their password for the account. Also, he said that some user might not use their account for one year but they might need to access to the content in the future. This claim somehow will influence the perception and view of some user and they will refuse to use Yahoo. This may also lead the advertisers to shift their budget to others platform.

In this case, I agree with Graham Cluley as I am one of the users of Yahoo account. Although I did not log in to the Yahoo account frequently, I do use it while accessing to my Wretch account.  If I am not aware of this problem and my account was closed, my Wretch account may be closed as well. It is understandable that Yahoo have to free up some inactive account for new user but it can be done in some other ways. For example, Yahoo can inform all the users that they need to deactivate those inactive accounts through a platform. They can ask permission from the user whether they want to continue the use of Yahoo account or to deactivate it. Also, they can provide the procedure to the user to backup all their data and information into a rar file before they close the account. Besides that, they should customize the look and function of Yahoo in order to attract new users. They can build some special features that are convenient for the users too. As a result, it still able to build a good reputation and image to the user, advertiser and investor although it may take some time.

Resources
Isidore, C 2013, CNN Money, viewed 16 September 2013, <http://money.cnn.com/2013/05/20/technology/yahoo-buys-tumblr/index.html>
Womack, B & MacMillan, D 2013, Bloomberg, viewed 16 September 2013, <http://www.bloomberg.com/news/2013-09-11/yahoo-s-mayer-says-monthly-users-climbed-20-in-august.html>